Frequently Asked Questions (FAQs)

1. What is included with the Welcome Screen hire?
Our standard hire includes a 65-inch portrait TV screen mounted on a stand with a gold frame. We create bespoke, themed graphics for your event and provide four screen designs as standard in a seamless screen show.

2. Can I choose more than four screens?
Yes! While four screens are included as standard, you can add extra screens for an additional charge. This gives you even more flexibility to display your welcome message, wedding timeline, seating plan, menu, entertainment info and more.

3. Can I have different screens for daytime and evening?
Absolutely. You can choose a separate set of screens for the daytime ceremony and evening reception. Please note this is available for an additional charge.

4. Are there other frame or stand options?
The Welcome Screen comes with a wooden stand and a gold frame. 

5. Can the screens be customised to my wedding theme?
Yes! Every design is bespoke and created to match your theme, colour palette, and personal style. Popular options include welcome messages, seating charts, wedding timeline, menus, bar drinks, photo memories and entertainment signposting.

6. How does the design process work?
We begin by designing one screen of your choice (for example, the Welcome Screen).
This first design sets the creative concept, colour palette, fonts and overall style for the rest of your screens.

This initial screen includes:

• Up to 2 rounds of design revisions (layout, style, colours)

• Up to 2 rounds of text changes

Once this first screen has been approved in writing, the remaining screens will be created using the same approved design concept.

Each additional screen includes:

• Up to 1 round of design revision

• Up to 1 round of text revision

Due to the likelihood of guest list changes, the seating plan / seating chart includes up to 3 rounds of text revisions. All revision requests must be sent in one clear email per round.

7. How do I send you the wording and seating plan?
All wording must be supplied in a clear, typed format (via email or shared document).

For the seating plan / seating chart, please provide:

• Table name or number

• Guest names for each table

• Any notes (e.g. Top Table, Family, VIP)

To ensure accuracy, screenshots, photographs and handwritten notes are not accepted as final content.

8. When is the deadline for changes?

• All general text changes must be received no later than 7 days before your event

• Seating plan changes can be made up to 48 hours before the event (subject to availability)

This provides flexibility while keeping everything organised and stress-free.

9. How does a digital seating plan help?
With a digital seating chart, last-minute changes to your guest list or table arrangements can be updated easily, avoiding the stress and expense of reprinting paper signs. Your display is always accurate, stylish, and photo-ready.

10. Can this be used for other events besides weddings?
Definitely! Our Welcome Screens are perfect for engagement parties, anniversaries, corporate events, birthdays, and any celebration where you want to impress guests with an elegant, easy-to-read display.